standard (ups domestic ground) – $10 / 3-day air (ups domestic) - $15 / 2-day air (ups domestic) – $25
we ship business days, monday through friday. all orders are shipped ups carbon-neutral, and will ship within 3 business days. orders with expedited shipping must be placed prior to 3pm to go out that day. any order placed after 3pm with expedited shipping will not go out until the following day. orders placed on national holidays will ship the following business day.
please note: ups will not deliver to po boxes, so please provide an alternate address if you receive mail via po box.
carbon neutral shipping & combined orders:
all of our domestic UPS shipments are shipped carbon neutral! carbon offsets help minimize the impact of shipping transportation. still, even with carbon offsets, we believe less shipping overall is best. this is why we automatically combine shipments for same-day orders placed before 11am PST/2pm EST and refund your second shipping fee.
standard to canada & mexico – $15 / standard to the rest of the world – $25
we use a shipping service called parcel connect for our international orders. the tracking number you receive in your emailed shipping confirmation can be tracked on the parcel connect website:
international web orders will arrive 6-12 business days after order is received, though the actual number of days may vary based on origin, destination, and customs delays. each includes $100 of insurance. for additional insurance, please email us at firstname.lastname@example.org. unfortunately we are unable to cover the cost of or replace parcels shipped internationally that go lost or missing.
*please note: our international rates now include import fees including customs, duties, and taxes. customs vary widely from country to country, ace&jig estimates these import fees on international shipments and they are charged during checkout. australian orders over $1000 and other international orders over $2500 may be subject to additional duties and fees.
all international orders are final sale, no returns accepted.