standard (ups domestic ground) – $10 / 3-day air (ups domestic) - $15 / 2-day air (ups domestic) – $25
we ship business days, monday through friday. all orders are shipped ups carbon-neutral, and will ship within 3 business days. orders with expedited shipping must be placed prior to 2pm EST to go out that day. any order placed after 2pm EST with expedited shipping will not go out until the following day. orders placed on national holidays will ship the following business day.
please note: ups will not deliver to po boxes, so please provide an alternate address if you receive mail via po box.
ace&jig X RePack reusable mailers:
we have partnered with RePack to offer reusable mailers! reusable mailers are $2, and can be added to your domestic order at checkout. by choosing to ship your ace&jig using Repack, you are actively participating in our latest sustainable effort - a reusable packaging pilot program. together we can reduce carbon emissions and packaging waste.
carbon neutral shipping & combined orders:
all of our domestic UPS shipments are shipped carbon neutral! carbon offsets help minimize the impact of shipping transportation. still, even with carbon offsets, we believe less shipping overall is best. this is why we automatically combine domestic shipments for same-day orders placed before 11am PST/2pm EST and refund your second shipping fee.
sample sale shipping:
during our sample sales, please allow for longer shipping timelines. due to the volume of orders placed during these sales, we are not able to guarantee combined shipping on orders placed on the same day.
standard to canada & mexico – $15 / standard to the rest of the world – $25
we use a shipping service called Global-E for our international orders. the tracking number you receive in your emailed shipping confirmation can be tracked on the Global-E website:
international web orders will be shipped via DHL express, and will arrive 6-12 business days after order is received, (actual number of days may vary based on origin, destination, and customs delays). each order includes $100 of insurance. for additional insurance, please email us at firstname.lastname@example.org. unfortunately we are unable to cover the cost of or replace parcels shipped internationally that go lost or missing. at this time, ace&jig is unable to combine shipping for international orders.
*please note: our international rates include import fees including customs, duties, and taxes if shipped DDP (duties paid). customs vary widely from country to country, ace&jig estimates these import fees on international shipments and they are charged during checkout. australian orders over $1000 and other international orders over $2500 may be subject to additional duties and fees.
for international returns, please visit our international returns policy page.